Windsor Nissan
Sales: 800-892-7836
Service: 800-893-2192
Directions Link

Our Location

Windsor Nissan
590 US-130

East Windsor, NJ 08520

Service: 800-893-2192

Service & Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 8:00 pm
Friday7:30 am - 6:00 pm
Saturday7:30 am - 5:00 pm

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service & Parts Staff

Length of Service Experience: 37 yrs in automotive / 11 yrs with Nissan

Skills and Expertise: Customer Relations, Team Building, Automotive Management, Computer Based Applications.

Bio: Started working in 1979 as a Detailer/Porter and has worked as an ASE Certified Tech, parts, warranty, customer relations, and body shop manager. He is a 24 year veteran at East Windsor Volunteer Fire Company #1 and Past Chief. Enjoys spending time with friends and family and helping others in need.
Service Manager
Tony Katawick
Service Technician
Shane Morris
Length of Service Experience: 18 yrs automotive / 18 yrs with Nissan

Skills and Expertise: GTR Certified, Hybrid Tech, ASE Master Tech Certified

Bio: Enjoys spending time with his wife and 2 kids.
Master Technician / Sh
Steven Polotti
Length of Service Experience: 6 Yrs automotive with Nissan

Skills and Expertise: Hybrid Tech, ASE Master Tech Certified

Bio: Spends his spare time Volunteering as Lieutenant, at the local East Windsor Fire Department #1 and is currently making his new house, with his girlfriend, into a home.
Master Technician
Austin Pinkney
Length of Service Experience: 4 yrs experience with Nissan

Skills and Expertise: ASE Certified (brakes, engine repair, steering, and suspension systems.)

Bio: Enjoys the outdoors, fishing, football, and Nascar.
Service Technician
Billy Rafalko
Length of Service Experience: 35 yrs with Datsun and Nissan

Skills and Expertise: Services new and used vehicles in all aspects.

Bio: Enjoys keeping busy around the house and playing horseshoes in the backyard.
Service Technician
Stephen J. Telep
Length of Service Experience: 8 yrs with Nissan

Skills and Expertise: Perform precision repair with quality customer care.

Bio: Enjoys car shows, the beach, and going to concerts with friends. He is also studying automotive design in his spare time.
Master Technician
Jim VanNess
Length of Service Experience: 4 yrs with Nissan

Skills and Expertise: Certified in Automotive Technology

Bio: Enjoys the outdoors, fishing, and video games.
Service Technician
David Rafalko
Length of Service Experience: .5 yrs automotive vocational training/ 1 year with Nissan

Skills and Expertise: ASE Certified in Automotive Maintenance

Bio: In my free time I love riding my motorcycle
Service Technician
Charlie Eosso
Service Technician
Hunter Reed
Service Technician
Vanessa Plange
Bio: I enjoy working with my hands and Nascar
Service Technician
Jeff Rafalko

Meet Our Service Advisors Staff


Length of Service Experience: 17 yrs automotive/ 9 yrs with Nissan

Skills and Expertise: Has been a Nissan Service writer since 2009 and has worked in other manufacturers such as Ford and Chevrolet.

Bio: Has been a proud Nissan owner for years. Previously owned 2007 Xterra and is now a proud owner of a 2015 Frontier. Also Volunteers at Plainsboro Fire Department as Lieutenant. Enjoys spending time with his wife and 19yr old son.
Service Advisor
Jerry Byrnes
Length of Service Experience: 30 yrs automotive / Less than 1 year with Nissan

Bio: Enjoys spending time with family and raising kids with his wife of 27 years.
Service Advisor
Jason Bartley

Length of Service Experience: 20 yrs in automotive / 3 yrs with Nissan

Skills and Expertise: Has been in the auto industry for a number of years and happily works in the service department.

Bio: Enjoys spending his time riding his bike and watching bike races. "I love the Nissan brand and their commitment to build quality vehicles! I enjoy working with new customers every day."
Service Advisor
Richard Mohammed
Skills and Expertise: Experience as a past Express Service Advisor and current Warranty Claims Administrator.

Short Bio: Enjoys spending time with her family and friends.
Warranty Administrator
Kimberly Radzewick

Contact Information

Thank you, Roy and Ivan were pleasant and I am in a 2016 Sentra. I purchased last month and I am very happy and pleased. Thank you!

First rate service and excellent customer service. This is perhaps the best dealership I have ever dealt with.

Being that this was my first time getting a car I was more than satisfied with the service that my parents and I received thanks to Samantha Tornquist. She has such a personable personality which made us feel comfortable and she paid attention to every detail throughout the process. I'm happy to...

I just had the pleasure of dealing w this awesome dealership. I purchased a beautiful 2013 Amanda platium. My sales person Roy was so great he was so patient and there was absolutely no pressure after we git through the first stage I was greeted by Charlie who likewise worked though the fine tuning...

So I was in the market for a new car, and I decided to go to Windsor Nissan. I talked to Roy, who was awesome to deal with. He was very courteous, and went above and beyond to get me the car I wanted. I will be back when I pay this car off to get a new one, and I will be dealing with Roy! Thank you...

The best experience with a car dealership EVER!!! I really needed to get help with purchasing a new vehicle and I really got the best service I have yet to see at any other dealership. Roy was super helpful, didn't blow smoke like others do. Very genuine group. Larry sold me the car and I love it...

I came in as a first time buyer and successfully bought my first car! Thanks Marcy for hiring great people! Samantha was an EXCELLENT saleswoman!!! Susan, Phil and Pete were also great to work with! Thanks for a great experience!!

Excellent Service! Keeps you posted about progress. Service Advisor always pleasant. Nice waiting room. Good free coffee! Sales staff excellent. Keeps me coming back!

I have terrible credit and I mean TERRIBLE and never expected to get a car from a 'real' dealership much less what I ended up with. I filled out some online applications trying to get approvals and potential numbers before I went into a dealership to avoid any frustration and disappointed, and most...

Ed and Ruben both exemplify exceptional professionalism. They truly made my car buying experience stress free, and as simple as possible. I asked Ruben what I was looking for, and he wasted no time in showing me exactly what I wanted to see. He was very knowledgeable and expressed genuine interest...

I was in this morning to have my Nissan Rogue serviced. They took my car right away and were very friendly and professional. I decided to take a look at a 2016 Rogue while I was here for service and ended up purchasing a new Rogue from Ruben. He was not pushy at all and was able to answer all of my...

If you come here to buy a car ask for RUBEN RODRIGUEZ! One of the nicest guys in town he was patient with my girlfriend she had lots of crazy question. He took his time to explain everything to us. And he worked with the bank to get us a car we never dreamed of having at a price we can afford....

Charlie and Ed have been extremely helpful during this time for me. I have recently been in a car accident, and they helped me with the repercussions of being in an accident (total loss claim, finances, etc). Their friendly nature and willingness to help in anyway they can has given me a great...

Excellent Service !!! Hats off to the service department at Windsor Nissan, Recently had maintenance work done on my vehicle by Steve. He was a pleasure to deal with, he explained in detail the work that was needed and the projected cost of the job. He was professional, I did not feel pressured or...

I just traded in my 2014 for a 2016, Charlie and Phil made it painless and simple to move into a new Rogue, Thank You guys for your continued friendship and help

Great experience getting my new car. Friendly service. Very knowledgeable. I would recommend going here. This is my second car from Windsor Nissan and i was very pleased with the staff.

I had a great car buying experience at Windsor Nissan today. Roy, Dave, John and Pete were all professional, knowledgeable, patient and accommodating with me and my purchase. I went in there upside-down in my trade and left in a beautiful 2014 nissan altima. Dave and John we're honest with me about...

I just had the most incredible experience with Windsor Nissan. My transmission went the other day and I called several places who said the car was past its warranty and that my options were a new car or a new transmission for at least $4,000. I was about to spend the money on a new transmission...

The Windsor Nissan staff were beyond amazing with my recent purchase of my new Altima! Charlie did everything he could to make sure I left happy and with a new vehicle. He exceeded my expectations! Everyone else was also fantastic including Pete, Phil, and Ed. It was really a joint effort amongst...

I would like to say a few words about the Windsor Nissan staff. I started buying my cars from this company in the 1990's and since then have been a loyal customer to this dealership. The entire staff from sales to service provide exceptional customer service...even the coffee served is exceptional....

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