Windsor Nissan
Sales: 800-892-7836
Service: 800-893-2192
Close
SERVICE DEPARTMENT
Directions Link

Our Location

Windsor Nissan
590 US-130

East Windsor, NJ 08520

Service: 800-893-2192

Service & Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 8:00 pm
Friday7:30 am - 6:00 pm
Saturday7:30 am - 5:00 pm
SundayClosed

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service & Parts Staff

wp_20161115_15_44_37_pro2
X
Length of Service Experience: 37 yrs in automotive / 11 yrs with Nissan

Skills and Expertise: Customer Relations, Team Building, Automotive Management, Computer Based Applications.

Bio: Started working in 1979 as a Detailer/Porter and has worked as an ASE Certified Tech, parts, warranty, customer relations, and body shop manager. He is a 24 year veteran at East Windsor Volunteer Fire Company #1 and Past Chief. Enjoys spending time with friends and family and helping others in need.
Service Manager
Tony Katawick
stevepolotti
X
Length of Service Experience: 18 yrs automotive / 18 yrs with Nissan

Skills and Expertise: GTR Certified, Hybrid Tech, ASE Master Tech Certified

Bio: Enjoys spending time with his wife and 2 kids.
Master Technician Shop Foreman
Steven Polotti
austinpinkney
X
Length of Service Experience: 6 Yrs automotive with Nissan

Skills and Expertise: Hybrid Tech, ASE Master Tech Certified

Bio: Spends his spare time Volunteering as Lieutenant, at the local East Windsor Fire Department #1 and is currently making his new house, with his girlfriend, into a home.
Master Technician
Austin Pinkney
billyrafalko
X
Length of Service Experience: 4 yrs experience with Nissan

Skills and Expertise: ASE Certified (brakes, engine repair, steering, and suspension systems.)

Bio: Enjoys the outdoors, fishing, football, and Nascar.
Service Technician
Billy Rafalko
stephentelep
X
Length of Service Experience: 35 yrs with Datsun and Nissan

Skills and Expertise: Services new and used vehicles in all aspects.

Bio: Enjoys keeping busy around the house and playing horseshoes in the backyard.
Service Technician
Stephen J. Telep
jimvanness
X
Length of Service Experience: 8 yrs with Nissan

Skills and Expertise: Perform precision repair with quality customer care.

Bio: Enjoys car shows, the beach, and going to concerts with friends. He is also studying automotive design in his spare time.
Master Technician
Jim VanNess
daverafalko
X
Length of Service Experience: 4 yrs with Nissan

Skills and Expertise: Certified in Automotive Technology

Bio: Enjoys the outdoors, fishing, and video games.
Service Technician
David Rafalko
charlieesso
X
Length of Service Experience: .5 yrs automotive vocational training/ 1 year with Nissan

Skills and Expertise: ASE Certified in Automotive Maintenance

Bio: In my free time I love riding my motorcycle
Service Technician
Charlie Eosso
hunterreed
X
Service Technician
Hunter Reed
vanessaplange
X
Service Technician
Vanessa Plange
jeffrafalko2
X
Bio: I enjoy working with my hands and Nascar
Service Technician
Jeff Rafalko

Meet Our Service Advisors Staff

stevepolotti
X
Length of Service Experience: 18 yrs automotive / 18 yrs with Nissan

Skills and Expertise: GTR Certified, Hybrid Tech, ASE Master Tech Certified

Bio: Enjoys spending time with his wife and 2 kids.
Master Technician Shop Foreman
Steven Polotti
jerrybyrnes
X
800-890-5619

Length of Service Experience: 17 yrs automotive/ 9 yrs with Nissan

Skills and Expertise: Has been a Nissan Service writer since 2009 and has worked in other manufacturers such as Ford and Chevrolet.

Bio: Has been a proud Nissan owner for years. Previously owned 2007 Xterra and is now a proud owner of a 2015 Frontier. Also Volunteers at Plainsboro Fire Department as Lieutenant. Enjoys spending time with his wife and 19yr old son.
Service Advisor
Jerry Byrnes
richmohammed
X
800-884-3816

Length of Service Experience: 20 yrs in automotive / 3 yrs with Nissan

Skills and Expertise: Has been in the auto industry for a number of years and happily works in the service department.

Bio: Enjoys spending his time riding his bike and watching bike races. "I love the Nissan brand and their commitment to build quality vehicles! I enjoy working with new customers every day."
Service Advisor
Richard Mohammed
kimberly_radzewick_appointment_coordinator
X
Skills and Expertise: Experience as a past Express Service Advisor and current Warranty Claims Administrator.

Short Bio: Enjoys spending time with her family and friends.
Warranty Administrator
Kimberly Radzewick

Contact Information


This was one of the most pleasant and successful trips I have ever made to a dealer. Jeremy reached out to me and was very happy to help. He answered all of my questions. After coming in and working with Charlie we came to a an agreement on a great deal. I will recommend Windsor Nissan to all of my...

Great people great service! Window has a small chip in it they agreed to fix it also no key with key fob. No problem, they'll cover the cost! This is by far one of the best places to buy a new or preowned Vehicle! Couldn't be happier. A+++

I had a turn of bad luck almost two years ago. I left a high paying secure government job for the chance of learning a new area of law and building a practice at a small firm. The owner was dishonorable and it didn't work out. Out of the ashes I built my own firm which is now thriving....

Had an Excellent experience at Windsor Nissan. Charlie, Anthony and Susan were amazing and were able to get me into a great car 2016 Nissan Altima even though my credit isn't very good. If you are looking for a new Nissan I recommend going to see Manager Anthony and sales consultant Charlie Gheya.

I went into Windsor Nissan just to see what my options were. I told Kelvin Mayes (Sales) just looking, just checking to see what's out there. Kelvin made sure I left in 2014 Altima within my price range. Thanks to you and Moe Hussien (F&I Mgr) for making it a great experience and upgrading me. I...

On Monday evening I went into Windsor Nissan to look at two used cars I had found online. I met Benny and we talked about both cars quickly then I was given some time to look over both cars with my father without feeling any pressure from Benny! I test drove the car and immediately knew it was the...

Quick and friendly service

Went to the dealership on Monday before the Fourth of July and talked to Ruben the sales associate. Test drive a 2014 Nissan Altima and by Friday I drove a 2015 Altima with very low miles off the lot. The finance manager that got me to come into the dealership and Ruben have been amazing throughout...

Just bought a car from here, what a great experience the staff was super friendly and they got me in and out with the car I wanted and a great deal, I highly recommend this Nissan dealership

Love the experience I always get over at Windsor Nissan. This is my second vehicle from this particular dealer. Awesome service straight from the door. My salesman CHARBEL GHEYA he is amazing. Really works with you making sure you are comfortable all the way. I will definitely give him 5 stars. The...

Thank you Charbel (Charlie) Gheya, Moe and Anthony for making our son's car buying experience so enjoyable. Dan and I really appreciate your help. We would not hesitate to purchase from you in the future.

Thank you Windsor for putting me in a 2015 Nissan Altima.. after many disappointments at other dealerships because of a divorce I'm going through. They helped me get out of my 2008 Nissan Altima. Everyone was helpful an Friendly. My sales associate Tyler was amazing. Thank you guys for this...

Leased a new Rogue from Windsor Nissan. Roy and Anthony are absolutely the best! No pressure, and the overall experience was great start to finish. I was actually educated on car purchasing and feel like family.

Ok so I was in a bad spot with my current lease (which I leased through Windsor). I was WAY over my mileage (I have a long work commute), and I really thought I had only one option which is buy my over mileage car, and just deal with it. I was originally calling to figure out the buyout option, but...

Prompt honest service. They've helped my 12 year old Nissan still keep her heartbeat.

I was happy with the work Nissan did for me yesterday, the servicemen were very nice & helpful with connecting my cell phone back up...So thank you very much

Thank you, Roy Hreiz for putting my wife in a brand new car. We were always intimidated of going into big dealerships to buy and that's why we stuck with small owned car dealerships. But with our recent experience with our salesman he changed our mind indefinitely. Thank you Windsor Nissan and big...

Car experience is always stressful but I met Charlie at Windsor Nissan and he helped me finance a 2015 Nissan Altima, note that I am a first time buyer but all went good and I was able to walk out with a nice Altima.. always ask for Charlie at Windsor he will go beyond to help.

From price to customer service, very impressive and humble dealership. My salesman Roy was excellent. Loved working with him and I have to say he is an ABSOLUTE professional. I will definitely come back to service and buying any future cars from here. Thank you Roy, Greg & Pete for everything. Go...

Just took our first vehicle in the US, in less than 3 hours flat. Charbel Gheya (Charlie) was great in making this happen - informative, flexible and fast. Recommend him if you want to buy. Thanks

View All Testimonials
-->